22 Friday Jan 2021
Posted in Chapter 06: Retail Market Strategy
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Some radical changes are afoot in the U.S. retail pharmacy market. In announcements released just days apart, both Amazon and …
17 Thursday Sep 2020
Posted in Chapter 18: Customer Service
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When it comes to health care, people’s needs have grown far more sophisticated but also more challenging, pressured by shifting …
29 Wednesday Jan 2020
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In an expansion of their ongoing collaboration, Walgreens and Kroger have established a Retail Procurement Alliance—their name for a common …
02 Monday Sep 2019
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Is a drugstore still a drugstore if it can’t make money by selling drugs? That’s a question facing the dominant …
07 Thursday Feb 2019
Posted in Retail Tidbits
Both Kroger and Walgreens have been aggressive in their efforts to find new ways to remain competitive. In their latest …
30 Friday Nov 2018
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The battle for drugstore consumers is really heating up, as various chains add new and innovative services and products to …
20 Tuesday Oct 2015
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The Swedish furniture retailer IKEA is already quite successful. But it also is determined to meet ambitious growth goals that …
22 Monday Jun 2015
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At Walgreens, convenience is key. But as Walgreens’ chief marketing officer explains, the meaning of convenience is both more expansive …
20 Friday Sep 2013
Posted in Chapter 06: Retail Market Strategy
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The Affordable Care Act will transform health care and more customers will be frequenting drugstores. Walgreens’ CEO, Greg Wasson, is …
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