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A long-standing recommendation from trade books and popular press articles, as well as reality television, is that top management of …
Theater or Factory? Finding the Right Balance at Starbucks
05 Wednesday Jul 2023
Tag Archives: Managing the Store
A Plan to Grant More Autonomy to Barnes & Noble’s Store Managers and Thus Gain Better Performance for Stores
28 Thursday Jan 2021
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Barnes & Noble might be a massive chain operation, but its physical stores, as meaningful assets, also can provide the …
Global Sneaker Culture, in Local Form, at Foot Locker Power Stores
29 Thursday Oct 2020
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Sneaker culture might be global, spanning national boundaries and economic strata. But it also is distinctly local, in that sneakerheads …
Retail Tidbit: Does Adding Alcohol Enhance the In-Store Experience?
30 Thursday Apr 2020
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A known side effect of alcohol consumption is diminished inhibitions. If retailers want to overcome shoppers’ inhibitions about shopping and …
Retail Tidbit: Putting a Face to Robotic Technology
16 Thursday Apr 2020
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As retail stores increasingly integrate robotic technologies to perform various mundane tasks—such as restocking shelves, unloading deliveries, and mopping up …
Target’s Latest Target: Store-Based Fulfillment
14 Tuesday Apr 2020
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One of the key resources that Target has at its disposal is its vast network of physical stores. Yet some …
Managing the Sales Force and the Merchandise at Old Navy
12 Thursday Mar 2020
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As Old Navy works to make it easier for consumers to buy, the jobs performed by the employees tasked with …
Avoiding Labor Laws by Using Technology to Replace Human Cashiers
10 Tuesday Mar 2020
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Through decades of effort by labor unions and activists, retail workers in France earned the right to a day of …
Retailers Revamp Staffing as Fewer Shoppers Visit Stores
27 Thursday Feb 2020
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To serve online or mobile shoppers, some retailers build bigger distribution centers or add more regional hubs. Others beef up …
Race and Security Meet in Lawsuit Brought Against Walmart
08 Thursday Mar 2018
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There is no question that retail theft is a problem. Shoplifting, not to mention organized crime efforts to steal products …
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