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Among the many fashion and toy brands owned by Macy’s, Anne Klein is one of the most recently acquired. But …
08 Thursday Feb 2024
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Among the many fashion and toy brands owned by Macy’s, Anne Klein is one of the most recently acquired. But …
28 Tuesday May 2019
Posted Chapter 18: Customer Service
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Macy’s has had its share of well-publicized struggles, but the storied retailer is not going anywhere without a fight. In …
27 Thursday Jul 2017
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Disappointed with the performance of its existing credit card and in-store loyalty programs, Macy’s is planning to roll out a …
04 Tuesday Apr 2017
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Hindsight may be 20/20, but an analysis of the history and current status of department stores suggests that some of …
28 Saturday Jan 2017
Posted Retail Tidbits
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When Macy’s first started experimenting with radio frequency identification (RFID) tags, way back in 2010, vendors powerfully resisted its attempts …
21 Friday Oct 2016
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For years, as competitors like Sears and JCPenney struggled, Macy’s has provided the example to emulate. With its strong customer …
25 Monday Jan 2016
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Faced with some surprising sales declines and threats to its status as the leading department store brand, Macy’s has determined …
16 Monday Nov 2015
Posted Retail Tidbits
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Shoppers at Best Buy can often find what they want in dedicated stores within the stores. These options are among …
09 Monday Nov 2015
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After years of watching users express their deep desire to purchase and obtain products highlighted on their sites, the social …
03 Friday Jul 2015
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In the United States, the cohort of Hispanic consumers has emerged as one of the most prominent, growing, and appealing …
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