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Disappointed with the performance of its existing credit card and in-store loyalty programs, Macy’s is planning to roll out a …
A Test of Loyalty at Macy’s
27 Thursday Jul 2017
Tag Archives: Loyalty
How Sally Beauty Gave Its Loyalty Program a Stunning Makeover
04 Sunday Jun 2017
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For the loyalty program at Sally Beauty, everything starts with an email address. It may end up with consistent customer …
Will Third Time Be the Charm as Grocer Changes Loyalty Program Again?
27 Thursday Oct 2016
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Can a loyalty program work if it doesn’t exhibit loyalty itself? That’s the question observers are asking about the Australian …
Why Luxury Retailers Should Watch Whole Foods’ New Loyalty Rewards Pilot
26 Thursday Feb 2015
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Many grocery retailers maintain loyalty programs that offer discounts on certain items or cash back on related fuel purchases. But …
What does it take to motivate today’s chain store associates?
09 Wednesday Apr 2014
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By 2025, Millennials will make up three-quarters of the workforce. For many of these employees, cash rewards are not always …
Shaw’s Drops it’s Loyalty Cards
24 Tuesday Sep 2013
In the beginning of the summer, Shaw’s supermarkets in New England greeted customers at the door and asked them to …
Restaurants are Turning to Loyalty Reward Apps to Lure Customers
05 Thursday Sep 2013
Restaurants used to use loyalty programs as a tool for promoting repeat visits; now restaurants are supplementing these programs by …
How Can Retailers Gain the Loyalty of Millennials?
15 Wednesday May 2013
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Millennials, people between the ages of 15-34, spend about $600 billion a year. Retailers are scrambling to develop loyal relationships …
Saks Trying to Up Its Omnichannel Game
08 Monday Apr 2013
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Saks Fifth Avenue is moving from being a multi-channel retailer to an omni-channel retailer. As part of its “Project Evolution” …
Why Don’t Loyalty Programs Connect with Consumers?
10 Sunday Mar 2013
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Many retailers rely on their loyalty programs to retain their most frequent shoppers. However, a recent survey by Edgell Knowledge …
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