Home Depot Is Winning on Nearly Every Metric. How Is It Doing So?

01 Tuesday Sep 2020

Posted by Retailing Management in Chapter 07: Financial Strategy

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financial strategy, Home Depot, Home Improvement, Omnicchannel

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There are various metrics to measure a retailer’s performance as we detail in chapter 6. On nearly every one of …

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Will Lowe’s UpSkill Project Empower More Customers to Tackle Home Improvement Projects?

12 Tuesday Sep 2017

Posted by Retailing Management in Chapter 11: Customer Relationship Management, Chapter 15: Retail Communication Mix

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Customer Relationship Management, Home Improvement, Lowe's, Retail Communication Mix

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In the service economy, every retailer needs to sell more than just the products on its shelves. For home improvement …

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