17 Thursday Sep 2020
Posted in Chapter 18: Customer Service
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When it comes to health care, people’s needs have grown far more sophisticated but also more challenging, pressured by shifting …
30 Friday Nov 2018
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The battle for drugstore consumers is really heating up, as various chains add new and innovative services and products to …
02 Friday Nov 2018
Posted in Retail Tidbits
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Changes in the drugstore market are prompting an array of responses from the various competitors. At CVS, one key strategy …
21 Wednesday Mar 2018
Posted in Retail Tidbits
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In a further manifestation of its desire to be known as a health care company, CVS has announced that its …
22 Tuesday Aug 2017
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Three years ago, CVS Health Corp. removed tobacco products from its store. The change cost the chain $2 billion in …
29 Thursday Oct 2015
Posted in Retail Tidbits
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When CVS Health agreed to purchase the in-store pharmacies from Target Corp., transforming many of them into convenient health care …
04 Friday Sep 2015
Posted in Chapter 06: Retail Market Strategy
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When a retail chain spans the entire United States, it needs to take the diversity of the clientele carefully into …
21 Wednesday Jan 2015
Posted in Chapter 06: Retail Market Strategy
In these abstracts, we have been following closely the decision by the national drug store chain CVS to phase out …
21 Friday Nov 2014
Posted in Chapter 13: Buying Merchandise
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Earlier this year, the national drug store chain CVS announced its plans to phase out all sales of tobacco products …
03 Thursday Apr 2014
Posted in Chapter 13: Buying Merchandise
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In February, the nation’s second-largest pharmacy chain announced that it would stop selling cigarette and tobacco products in all CVS …
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