16 Sunday Jul 2023
Tags
Customer Relationship Management, Customer service, Hennessey, Michael Jordan, Retail Tidbit, Supercars
If you’re the greatest basketball player of all time (we said it, and we stand by it!), what do you …
12 Wednesday Jul 2023
Confronted with the growing ubiquity of tablet checkout screens that prompt suggested tip amounts, at coffee shops, retail stores, hair …
09 Sunday Jul 2023
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By leveraging and integrating cutting-edge technology with relatively simple graphics, companies in a variety of sectors are making it easier …
05 Wednesday Jul 2023
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A long-standing recommendation from trade books and popular press articles, as well as reality television, is that top management of …
02 Sunday Jul 2023
Posted in Chapter 14: Retail Pricing
Tags
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So you’re shopping for a flight home over the holidays. Or you’re looking for a hotel room for a friends’ …
28 Wednesday Jun 2023
Posted in Chapter 14: Retail Pricing
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Let’s start with what, according to some users given the opportunity to test out Vision Pro headsets in advance said, …
25 Sunday Jun 2023
Tags
Artificial Intelligence, Customer Relationship Management, QR codes, Robots, Service, Technology
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Is the restaurant of the future already here? Various eateries encourage customers to scan a QR code to see the …
21 Wednesday Jun 2023
Posted in Chapter 09: Retail Site Location
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What is the salt life? For the clothing company that has transformed into a lifestyle brand, the answer is clear. …
18 Sunday Jun 2023
Posted in Chapter 06: Retail Market Strategy
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Franchising can be an effective way for entrepreneurs to establish their businesses, allowing individuals or small companies to build revenue …
14 Wednesday Jun 2023
Posted in Chapter 05: Customer Buying Behavior
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Just as many conventional wedding traditions have fallen out of popularity (does anyone still do garter tosses?), so has the …