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In its efforts to remain relevant and exciting to consumers, especially younger shoppers, Macy’s has adopted multiple in-store technologies that …
Hate Checkout Lines? Macy’s Can Help
11 Wednesday Feb 2015
Tag Archives: Multichannel Retailing
One Way Online Shopping Is Actually Helping Brick-and-Mortar Retailers
13 Thursday Nov 2014
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In our last newsletter (see “Reverse Showrooming: Bricks-and-Mortar Retailers Are Fighting Back Against Amazon And Others”), we noted the rise …
Beacons: The Opportunity for Rich CRM
05 Wednesday Nov 2014
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The emergence and spread of beacons—the Bluetooth-enabled, wireless transmitters that retailers use to communicate with people’s smartphones—is prompting reconsiderations of …
Reverse Showrooming: Bricks-and-Mortar Retailers Are Fighting Back Against Amazon and Others
28 Tuesday Oct 2014
The ubiquity of smartphones and the expansion of e-commerce were supposed to have clear effects on consumers’ showrooming behaviors: They …
Love the Dress: Sharing Websites Are the Latest Must-Have for Fashion Retailers
12 Friday Sep 2014
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Similar to the way that divisions between online and offline channels have tumbled, the latest developments in fashion-oriented multichannel retailing …
How Online Retailing is Impacting Retail Spaces
02 Tuesday Sep 2014
The impact of online retail channels on both customers and retailers in the past two decades has emerged in some …
Home Depot Lumbers into E-Commerce
06 Friday Jun 2014
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In a notable shift, one of the most well-known big box stores seeks to open wider online channels, even as …
Making Mobile Happen
02 Monday Jun 2014
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It may seem as every retailer in the world is talking about integrating mobile into their operations. But implementations of …
Retail Showrooming is Dead
21 Wednesday May 2014
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Retail showrooming is the practice of comparison shopping in the store and ultimately making the purchase online, while virtual showrooming …
Meet Alibaba: China’s Mix of Amazon, eBay, and Paypal With a Dash of Google
07 Wednesday May 2014
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Alibaba Group is China’s leading e-commerce company, operating the world’s largest online marketplaces for both international and domestic trade. Alibaba …
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