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Despite the bright florescent lights, a growing cloud of uncertainty hangs over the retail industry and dims the bright prospects …
How Will Automation Transform Selling Floor Jobs?
28 Wednesday Jun 2017
Category Archives: Chapter 16: Human Resources and Managing the Store
Are “Employee of the Month” Programs Worth It?
06 Tuesday Jun 2017
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A common sight, often at the entrances of stores, is a board emblazoned with the title “Employee of the Month,” …
Will Smart Shelves Ever Be Smart Enough for Kroger and Other Retailers?
02 Tuesday May 2017
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Despite their slow rollout, smart shelves continue to offer massive promise for retailers. Consider just a few of the benefits …
How Can the Retail Job Market Survive the AI Revolution?
07 Tuesday Mar 2017
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Artificial intelligence (AI) is everywhere. Usually in these abstracts, we focus on the benefits of these advanced technologies for retailing …
Abercrombie & Fitch Tries on a New Attitude: Friendly
07 Tuesday Feb 2017
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Where once there was dark lighting, loud music, and heavily scented interiors, there is now a friendlier, better lit, calmer …
Walmart Finds It Pays to Pay Workers Better
12 Thursday Jan 2017
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Do you always get what you pay for? Walmart decided to see if the old adage was true when applied …
Canadian Retailers Consider Overhauling Employee Commissions After Growth of Online Sales
26 Monday Sep 2016
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In an omnichannel world, how can retailers fairly and effectively compensate their salespeople? The question requires reconsideration, especially in settings …
Should Retailers Consider New Recruiting Strategies for Millennials?
18 Friday Mar 2016
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When it comes to appealing to Millennials, retailers have to consider more than just young consumers; they need to think …
Not Everyone at Zappos Loves Holocracy
14 Monday Mar 2016
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When it comes to raising and testing radical ideas for retailing, Zappos ranks among the most active firms. Consider some …
For Publix, Success Comes Down to Its Owners
14 Monday Sep 2015
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At Publix, a regional grocery store chain that started in Florida and is prominent throughout the southeastern United States, a …
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