This gallery contains 1 photo.
Working in a customer service role can be deeply taxing. It requires nearly constant exertions of emotional energy, in addition …
Happy to Help: Microsoft Launches AI Agents
12 Wednesday Mar 2025
Category Archives: Chapter 03: Digital Retailing
Nipped in the Bud: Plant Seller The Sill Moves Online
22 Wednesday Jan 2025
This gallery contains 1 photo.
Less mess than a pet, much less responsibility than a child, house plants have become a staple of 20-somethings’ lives, …
Amazon Set to Counter Temu and Shein with its Own Fast-Fashion Service
21 Monday Oct 2024
This gallery contains 1 photo.
Amazon is set to launch a new service that focuses on shipping low-cost fashion wear, household goods, and other products …
Young at Heart: The Economic Influence of Gen Z
02 Monday Sep 2024
This gallery contains 1 photo.
Gen Z gets talked about for a lot of reasons. Stories about their savvy with social media platforms, including TikTok; …
Let’s Get “Phygital”: A New Form of Omnichannel Marketing
26 Monday Aug 2024
This gallery contains 1 photo.
From podcasts to infomercials, glamping to motels, the retail world seems to love inventing new products, then describing them by …
The Second Time Around: Vinted’s Success in the U.K. Resale Market
19 Monday Aug 2024
Tags
This gallery contains 1 photo.
It’s the thrill of the search. You scan racks, high and low, sifting through piles of clothes, mostly junk, trying …
20/20 Vision: The Use of AI in Retailing
08 Monday Apr 2024
This gallery contains 1 photo.
Like death and taxes, grocery shopping can feel like an inevitable part of life. It’s hard not to dread a …
Hitting the Mark: How Target Is Positioning Itself for Exponential Growth
01 Monday Apr 2024
This gallery contains 1 photo.
Even if it represents a big box department store by definition, Target also has long enjoyed its unique and trendy …
TikTok: Home for Entertainment, Advertising, and Now Sales
05 Thursday Oct 2023
Posted in Chapter 03: Digital Retailing
This gallery contains 1 photo.
The TikTok Shop is about to drop. Having long ago figured out how to monetize the content that appears on …
A Target Market that Meows: How Retailers Are Appealing to Pet “Parents” with Expanded Offerings
04 Sunday Jun 2023
Tags
Amazon Prime, Chewy, Digital Retailing, Pet parents, Retail Market Strategy, Virtual Vet Services, Walmart
This gallery contains 4 photos.
If you live with a pet, at some point, you’ve probably had the terrible experience of finding some injury, illness, …