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Retail practitioners and academics have long relied on a simple segmentation concept: For some products, consumers demand to be able …
Start Buying Furniture the Millennial Way—or Risk Missing Out
18 Monday Feb 2019
Category Archives: Chapter 04: Multichannel and Omnichannel Retailing
Hate Shopping? New Texting Services Will Simplify Your Life
15 Friday Feb 2019
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Convenience and accessibility are key drivers of consumers’ behavior, never more so than today, when they expect to be able …
Amazon and Whole Foods After a Year: Supermarkets Will See Massive Changes
23 Wednesday Jan 2019
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It’s a million-dollar—or more accurately, a 13 billion-dollar—question: Why did Amazon buy Whole Foods? Even casual observers note that there …
The Whole Foods–Amazon Deal
25 Tuesday Jul 2017
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Amazon.com has redefined all aspects of the retail market. The e-commerce giant’s online presence has forced many brick-and-mortar stores to …
Has Rainbow Shops Created a Compensation Model Aligned with Omnichannel Realities?
17 Monday Jul 2017
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A sale is a sale … except when an online sale results in an in-store return. The retailer might break …
Amazon’s Ambitions Unboxed: Stores for Furniture, Appliances and More
10 Monday Jul 2017
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With a current market value of over $400 billion, Amazon is the undisputed king of online retailers. After successfully beating …
Can Nordstrom.com Compete on Experience Over Price?
05 Wednesday Jul 2017
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Online retailers have spoiled consumers with low prices, free shipping, and fast delivery. With such benefits, traditional brick-and-mortar stores with …
Will Struggling Retailers Find New Lives as Pure Play E-tailers?
30 Friday Jun 2017
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What is the best way forward in today’s changing retail environment? That is the question that many brands are asking. …
Will Irrational Shipping Prices Doom Brick and Mortar Stores?
04 Thursday May 2017
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There is, as the saying goes, no such thing as a free lunch—or a free delivery. Consumers might enjoy, and …
Can Augmented Reality Solve the Virtual Dressing Room Problem?
18 Tuesday Apr 2017
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With its DressingRoom app, The Gap seeks to give consumers a means to anticipate how a particular outfit will look …
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