20 Wednesday Jan 2021
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Noting that digital sales made up nearly half of all the orders leaving its restaurants in a recent quarter—a more …
27 Tuesday Oct 2020
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When retailers refer to their dark stores, they don’t mean turning out the lights in the stores themselves. Rather, they …
20 Thursday Aug 2020
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The online operations might not be the most sophisticated—there are no real-time inventory updates or cutting-edge robot assistants available—but China’s …
18 Tuesday Aug 2020
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With a $1 million investment in a start-up company called Mirror, Lululemon tested the waters when it came to building …
02 Thursday Apr 2020
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In current jargon, the phrase the “retail apocalypse” refers to the vast closures of stores throughout the world. Over the …
04 Wednesday Mar 2020
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We previously wrote about some of the ethically questionable tactics that online retailers might use to get consumers to buy …
26 Monday Aug 2019
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Questions about what constitutes unethical influence tactics and what are legitimate advertising or retailing practices are impossible to answer conclusively; …
23 Thursday May 2019
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Imagine you need batteries. You’re a modern consumer, so of course, you turn to Amazon to order them and have …
07 Tuesday May 2019
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The recent and ongoing evolution of Amazon’s experiments with omnichannel retailing, as it moves out of cyberspace and into various …
18 Monday Feb 2019
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Retail practitioners and academics have long relied on a simple segmentation concept: For some products, consumers demand to be able …
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