Whole Foods has a reputation for being expensive—a reputation it is working hard to overcome so that it can compete …
Retail Tidbit: Whole Foods Is Being Accused of Overcharging Customers
04 Wednesday Nov 2015
Posted in Retail Tidbits
How Fast Food Chains Cook Up New Menu Items
03 Tuesday Nov 2015
Posted in Chapter 13: Buying Merchandise
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The fast food market is huge, but it is also incredibly competitive. New entrants are rapidly expanding the group of …
Why Companies Need Their Consumers to ‘Love’ Them
30 Friday Oct 2015
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When your friend gushes, “Oh my gosh, I love my new iPhone more than I love my family,” you laugh. …
Retail Tidbit: Target Sells Pharmacies to CVS Health
29 Thursday Oct 2015
Posted in Retail Tidbits
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When CVS Health agreed to purchase the in-store pharmacies from Target Corp., transforming many of them into convenient health care …
Drawing a Line on Checkout
28 Wednesday Oct 2015
Posted in Chapter 18: Customer Service
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In previous newsletters, we’ve described how advanced technology might continue to increase the speed at which customers can get through …
Retail Tidbit: Starbucks Leads Multi-Company Initiative to Hire 100,000 Young, Minority Workers
27 Tuesday Oct 2015
Posted in Retail Tidbits
Noting that under- and unemployment by low-income and minority workers often reflects a lack of opportunity, a broad range of …
Target Goes for Local Cool
26 Monday Oct 2015
Posted in Chapter 13: Buying Merchandise
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Target might be a nationwide chain, but customers increasingly look for local appeal. Accordingly, the retailer is implementing a new …
Retail Tidbit: Gap to Slash More Stores, Cut Jobs
24 Saturday Oct 2015
Posted in Retail Tidbits
For the second time in less than five years, The Gap Inc. has announced that it will be closing massive …
Frenzy Around Shopping Site Jet.com Harkens Back to Dot-Com Boom
22 Thursday Oct 2015
Posted in Chapter 06: Retail Market Strategy
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At times it may seem as if nobody could take on Amazon and win. But the founder of Jet.com believes …
Retail Tidbit: Foreign Retailers Bend to Conform to Saudi Religious Rules
21 Wednesday Oct 2015
Posted in Retail Tidbits
Saudi Arabia has long been among the wealthiest nations in the world; today, it also is becoming one of the …
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