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Many brands of beauty products have literally been around for centuries, following a business model that has not changed very …
These Direct-to-Consumer Brands Are Disrupting the Beauty Industry
13 Friday May 2016
Instagram and Pinterest Are Killing Gap, Abercrombie, & J. Crew
11 Wednesday May 2016
Tags
Abercrombie, Customer Buying Behavior, Instagram, J. Crew, Pinterest, Retail Market Strategy, The Gap
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According to one retail innovation analyst and “Generation Z expert,” for young consumers today, “if it’s not shareable, it didn’t …
How Barneys Is Digitizing its New York City Flagship Store
09 Monday May 2016
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The title of this article suggests that Barneys’ latest moves are all about digital. And though digital advances are clearly …
Retail Tidbit: Here’s How Gilt Will Be Added to Saks Fifth Avenue’s Discount Retail Stores
05 Thursday May 2016
Posted in Retail Tidbits
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Flash sale websites were supposed to spark radical changes in the retail landscape. And in a way, they have, though …
What If Online Shopping Isn’t More Eco-Friendly?
03 Tuesday May 2016
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Let’s say you need a new comforter for your bed. If you drive to the store to choose and purchase …
Will Humans Shop at a Store Run Mostly by Robots?
29 Friday Apr 2016
Posted in Chapter 18: Customer Service
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For shy or introverted shoppers, who find the prospect of interacting with sales clerks unpleasant, one of Sprint’s Japanese divisions …
Does It Pay for Grocers to Give Free Fruit to Kids?
27 Wednesday Apr 2016
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Childhood obesity is a serious and global problem. For parents, shopping with hungry kids who demand sugary snacks sometimes might …
How Do Video Contests Help Retailers?
25 Monday Apr 2016
Tags
Customer Relationship Management, Dunkin Donuts, Foot Locker, The Container Store, Video Contests
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For those who have always wanted to star in a major advertising campaign, but are not quite willing to give …
Burberry Shocks the Industry, Going Direct from Runway to Consumer
22 Friday Apr 2016
Posted in Chapter 05: Customer Buying Behavior
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The catwalks at the big fashion shows have long been exciting, experiential events. Celebrities and fashion mavens stake out seats …
Is There Gold in the Stories of Local Food Artisans?
22 Tuesday Mar 2016
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According to Williams-Sonoma, the high-end kitchen wares retailer has “always been about building a sense of community around food.” Thus …
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