15 Thursday Oct 2020
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In considering the range of influences that the COVID-19 pandemic has had on retail supply chains, paper towels provide an …
13 Tuesday Oct 2020
Posted in Chapter 08: Retail Locations
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Working from home might change a lot of things for employees, but it doesn’t eliminate a key requirement: the need …
07 Wednesday Oct 2020
Posted in Chapter 08: Retail Locations
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In basic economic theory, when supply outpaces demand, it becomes a buyer’s market, because the seller needs to get rid …
05 Monday Oct 2020
Posted in Chapter 08: Retail Locations
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London’s Heathrow Airport is one of the busiest transport hubs in the world, getting nearly 80 million people to global …
17 Thursday Sep 2020
Posted in Chapter 18: Customer Service
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When it comes to health care, people’s needs have grown far more sophisticated but also more challenging, pressured by shifting …
15 Tuesday Sep 2020
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Cautioned constantly to keep washing their hands to limit the spread of the novel coronavirus, many consumers make the seemingly …
09 Wednesday Sep 2020
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The old saying that beauty is only skin deep reflects the ethical recognition that appearances are superficial and less important …
07 Monday Sep 2020
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The subscription business model has steadily spread, moving away from traditional print publications and toward such market sectors as clothing, …
03 Thursday Sep 2020
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There are Nike stores, and then there are Nike stores. But regardless of whether you visit a House of Innovation, …
01 Tuesday Sep 2020
Posted in Chapter 07: Financial Strategy
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There are various metrics to measure a retailer’s performance as we detail in chapter 6. On nearly every one of …
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